Company Profile/ SAPRI-BANK /privacy policy
Privacy Policy
Enacted on September 1, 2015
Revised December 1, 2019
SAPRI-BANK Corporation
Representative Director
Naritoshi Hayashid
Suppli Bank Co., Ltd. is a company that has been granted the Privacy Mark as a company that handles personal information appropriately.
Suppli Bank Co., Ltd. is fully aware of the importance and social responsibility of the personal information (including specific personal information) that we acquire and handle as a distribution business, and is working to establish a personal information protection management system (PMS). We are promoting this every day. Our company complies with the Act on the Protection of Personal Information and "JIS Q15001:2017 Personal Information Protection Management System - Requirements" and has the following policy as an organization that handles personal information.- Appropriate acquisition, use and provision of personal information
- Regarding personal information handled in large quantities in our business related to mail-order sales of cosmetics, etc., as well as personal information handled in employment, etc., we will appropriately acquire and use personal information within the scope of the specified purpose of use, and achieve the purpose of use. We will not handle personal information beyond the scope necessary (use for other purposes) and will take measures to do so.
- Compliance with laws and norms
- Regarding the handling of personal information, our company complies with various laws and regulations, including the Personal Information Protection Act, guidelines established by the government, and other norms.
- Safety management measures
- Our company will prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and will implement preventive and corrective measures for inappropriate matters.
- Response to complaints and consultations
- We respect the rights of the parties and respond promptly to complaints and inquiries about our Personal Information Management System (PMS) by formulating internal regulations.
- Continuous improvement of initiatives related to personal information protection
- We will continually review and improve our personal information protection management system by strengthening employee education and improving our audit system.
- Handling of anonymized information
- We do not handle anonymously processed information through our business. If handling occurs in the future, we will publicize the necessary matters required by laws and related guidelines, implement safety management measures, and handle it appropriately.
- Contact for complaints and consultations regarding personal information protection management systems
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〒360-0843 3763 Mikajiri, Kumagaya-shi, Saitama
Supplement Bank Corporation Complaints/consultation manager(Deputy General Manager, Net Business Division)
TEL：048-530-6015
e-mail：info@sapri-bank.com
Reception time :
10am - 5pm (Closed on Saturdays, Sundays and holidays)
Regarding handling of personal information:
https://wellness-grp.co.jp/en/company/sapri-bank/privacy-sapri-bank/
Regarding handling of personal information
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Business name
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Supplement Bank Corporation
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Personal information protection manager
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Personal information protection manager Kenichi Sudo
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Purpose of use of personal information obtained through methods other than direct writing
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Type of personal information
Purpose of utilization
Disclosure category
Customers who placed an order on the shopping site (Supplibank shop)
Shipping products, providing information on new products and campaigns, and responding to inquiries.
Non-disclosure
Personal information of customers who have placed orders with companies other than our company, such as Wellness Japan Co., Ltd.
Performing commissioned work (shipping products, providing information on new products and campaigns, responding to inquiries)execution
Same as above
Non-disclosure
Personal information of customers who place an order with us by phone
Same as above
Performing commissioned work (shipping products, providing information on new products and campaigns, responding to inquiries)execution
Same as above
Non-disclosure
Personal information of customers who sent Wellness Japan Co., Ltd.'s gift campaign application postcard
Same as above
Non-disclosure
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About retained personal data
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Type of personal information
Purpose of utilization
Customers who placed an order on the shopping site (Supplibank shop)
・Delivery of products, information on new products and campaigns, response to inquiries
Personal information of customers who place an order with us by phone
・Delivery of products, information on new products and campaigns, response to inquiries
Personal information of customers who sent Wellness Japan Co., Ltd.'s gift campaign application postcard
・Campaign gifts (consignment), sending DMs
Personal information of customers who have placed an order with us
・Shipping products, providing information on new products and campaigns, and responding to inquiries.
Information on customers who applied for campaigns, etc.
・Send DM
Personal information of customers who inquired from the web page
・Response to inquiries
Personal information of sole proprietors
・Contract management, emergency contact, payment
Employee personal information
・Attendance management, salary, emergency contact, welfare benefits, health management
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Regarding procedures regarding requests for disclosure, etc.
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For information on how to request disclosure, etc. (notification of purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, deletion, and suspension of provision to third parties), please contact "◆Contact Information" below. please.
In addition, when responding to a request for disclosure, etc. of personal data held by the Company, please fill out the form prescribed by the Company and provide documents that can confirm that the request is from the person in question or from an agent. Please present the following.
Furthermore, please note that among such requests for disclosure, etc., requests for "notification of purpose of use" and "disclosure" will be subject to the Company's prescribed fee (800 yen).
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Regarding disclosure, etc., and where to submit complaints, etc.
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If you have any complaints, consultations, or inquiries regarding the handling of personal information or our personal information protection management system, please contact us at the "◆Contact Information" below.
Contact information
Supplement Bank Corporation Complaints/consultation manager
〒360-0843 3763 Mikajiri, Kumagaya-shi, Saitama
TEL：048-530-6015
e-mail：info@sapri-bank.com
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About certified personal information protection organizations
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Name of the certified personal information protection organization to which our company belongs and where to submit complaints
[Name of certified personal information protection organization]
General incorporated foundation Japan Information System Users Association
[Where to apply for complaint resolution]
Personal information protection complaint consultation room
[address]
〒103-0012 8F, UNIZO Horidome-cho 2-chome Building, 2-4-3 Nihonbashi Horidome-cho, Chuo-ku, Tokyo
[TEL]
03-3249-4104
[Reception time]
10am - 4pm (Closed on Saturdays, Sundays and holidays)
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Measures taken to safely manage retained personal data
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Our company takes the following measures to prevent the leakage, loss, or damage of personal data we handle, and to safely manage personal data.
(1) Formulation of personal information protection policy
In order to ensure the proper handling of personal information, we have established a personal information protection policy and conduct personal information protection activities based on the policy.
(2) Development and operation of internal regulations regarding the handling of personal information
For each life cycle of personal information acquisition, transfer, use, storage, disposal, etc., we have established and are implementing internal regulations regarding handling methods, persons in charge and their duties, etc.
(3) Organizational safety control measures
In order to protect personal information, we have appointed a manager and have established and implemented an internal audit system to periodically confirm that personal information protection activities are appropriate. Additionally, we have established an internal management system for personal information protection and strive to continuously improve it.
(4) Personnel safety management measures
Regular training on personal information protection is provided to all employees, regardless of the handling of personal information. We also have a confidentiality agreement with all employees.
(5) Physical safety control measures
The areas where personal information is handled are clearly defined, and entry/exit control and the bringing in and out of information devices are strictly restricted. In addition, we conduct regular inspection activities to prevent theft or loss of devices, electronic media, documents, etc. that handle personal information.
(6) Technical safety control measures
We have introduced a system to protect information systems that process personal information from unauthorized access and failure. We also restrict employees' access to personal information so that only those who need access can handle it.
| Type of personal information | Purpose of utilization | Disclosure category |
|---|---|---|
| Customers who placed an order on the shopping site (Supplibank shop) | Shipping products, providing information on new products and campaigns, and responding to inquiries. | Non-disclosure |
| Personal information of customers who have placed orders with companies other than our company, such as Wellness Japan Co., Ltd. | Performing commissioned work (shipping products, providing information on new products and campaigns, responding to inquiries)execution | Same as above Non-disclosure |
| Personal information of customers who place an order with us by phone | Same as above Performing commissioned work (shipping products, providing information on new products and campaigns, responding to inquiries)execution | Same as above Non-disclosure |
| Personal information of customers who sent Wellness Japan Co., Ltd.'s gift campaign application postcard | Same as above Non-disclosure |
| Type of personal information | Purpose of utilization |
|---|---|
| Customers who placed an order on the shopping site (Supplibank shop) | ・Delivery of products, information on new products and campaigns, response to inquiries |
| Personal information of customers who place an order with us by phone | ・Delivery of products, information on new products and campaigns, response to inquiries |
| Personal information of customers who sent Wellness Japan Co., Ltd.'s gift campaign application postcard | ・Campaign gifts (consignment), sending DMs |
| Personal information of customers who have placed an order with us | ・Shipping products, providing information on new products and campaigns, and responding to inquiries. |
| Information on customers who applied for campaigns, etc. | ・Send DM |
| Personal information of customers who inquired from the web page | ・Response to inquiries |
| Personal information of sole proprietors | ・Contract management, emergency contact, payment |
| Employee personal information | ・Attendance management, salary, emergency contact, welfare benefits, health management |
Contact information
Supplement Bank Corporation Complaints/consultation manager 〒360-0843 3763 Mikajiri, Kumagaya-shi, Saitama TEL：048-530-6015 e-mail：info@sapri-bank.com
Name of the certified personal information protection organization to which our company belongs and where to submit complaints
[Name of certified personal information protection organization] General incorporated foundation Japan Information System Users Association [Where to apply for complaint resolution] Personal information protection complaint consultation room [address] 〒103-0012 8F, UNIZO Horidome-cho 2-chome Building, 2-4-3 Nihonbashi Horidome-cho, Chuo-ku, Tokyo [TEL] 03-3249-4104 [Reception time] 10am - 4pm (Closed on Saturdays, Sundays and holidays)
In order to ensure the proper handling of personal information, we have established a personal information protection policy and conduct personal information protection activities based on the policy.
(2) Development and operation of internal regulations regarding the handling of personal information
For each life cycle of personal information acquisition, transfer, use, storage, disposal, etc., we have established and are implementing internal regulations regarding handling methods, persons in charge and their duties, etc.
(3) Organizational safety control measures
In order to protect personal information, we have appointed a manager and have established and implemented an internal audit system to periodically confirm that personal information protection activities are appropriate. Additionally, we have established an internal management system for personal information protection and strive to continuously improve it.
(4) Personnel safety management measures
Regular training on personal information protection is provided to all employees, regardless of the handling of personal information. We also have a confidentiality agreement with all employees.
(5) Physical safety control measures
The areas where personal information is handled are clearly defined, and entry/exit control and the bringing in and out of information devices are strictly restricted. In addition, we conduct regular inspection activities to prevent theft or loss of devices, electronic media, documents, etc. that handle personal information.
(6) Technical safety control measures
We have introduced a system to protect information systems that process personal information from unauthorized access and failure. We also restrict employees' access to personal information so that only those who need access can handle it.
